Clients

Exeter Focuses on Total Client Satisfaction

Exeter supports Federal civilian, Department of Defense, and commercial clients by delivering quality service on time, within budget, and to client specifications and satisfaction. One of Exeter’s four guiding principles is the achievement of distinctive client satisfaction. We accomplish this by leveraging our organizational agility, providing personal attention to each client, and ensuring that our decision-makers are available. Our focus on total satisfaction has resulted in long-term client relationships.

Civilian

Throughout our history, Exeter has been a trusted business provider of IT services to Federal civilian clients. We are attuned to and leverage the lessons learned from Department to Department, but we also understand that each organization has its own very specific business drivers. We are committed to the unique mission of each of our Federal civilian clients and understand the importance each plays in delivering essential services to the citizenry in general and, specifically, their unique constituencies. We have delivered the full range of our services in this regard, including cybersecurity, software development, and systems integration. Among the customers we have been fortunate to serve are the Department of Veterans Affairs, the National Institute of Standards and Technology, the Department of Education, the Department of Health and Human Services, and the Food and Drug Administration. Selected stories of our success for our Federal civilian clients can be found at right.

Department of Defense

Since our inception, we have been proud to support the U.S. warfighter. We recognize that there can be no higher national priority than the support of the warfighter and we are honored to play a role in that support. Our understanding of the needs of each branch of the U.S. military comes from personal experience – we are veteran-owned and fully 30% of Exeter’s staff is veterans. This personal experience is complemented by our verifiable track record as a trusted provider of systems integration, software development, and cybersecurity services to the Department of Defense. Although we have supported all branches of the military, our greatest successes have come while delivering essential services to the U.S. Air Force and the U.S. Army. It is of special note that Exeter maintains an understanding of, and track record supporting, the diverse array of Air Force Business and Enterprise Systems that is unmatched by any other small business. Selected stories of our success for our DoD clients can be found at right.

Commercial

Exeter has provided information technology support to a variety of commercial enterprises working in the student loan domain. Our in-depth understanding of the Department of Education’s student loan programs has allowed us to provide highly-specialized assistance to a number of commercial loan servicing organizations. Exeter’s subject matter expertise, combined with our software development and systems integration specializations, have allowed us to provide authoritative insight, guidance, and solutions. Moreover, our support of these commercial organizations has allowed us to demonstrate that Exeter’s established management and technical practices are fully compatible with commercial best practices. Among those clients we have supported in this regard are Student Trust, Campus Partners, and American Education Services. Selected stories of our success for our commercial clients can be found at right.

Clients


"Exeter's staff, both senior managers as well as principals, hold high expectations in the quality of their work – and it shows in company growth, employee retention, and client referrals."

~ JP Chalpin